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Returns & Exchanges
At Sencha Tea Bar, we want you to love your brew; if you are not completely satisfied with your purchase, we offer easy returns on accessories and unopened tea within 30 days.
1
Contact Support
Email our customer service team with your order number and the reason for your return to receive a return authorization.
2
Package Your Item
Securely pack the unused tea or accessories in their original packaging to ensure they are not damaged during transit.
3
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once we receive and inspect your items, we will process a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing