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Returns & Exchanges

At Sencha Tea Bar, we want you to love your brew; if you are not completely satisfied with your purchase, we offer easy returns on accessories and unopened tea within 30 days.

1

Contact Support

Email our customer service team with your order number and the reason for your return to receive a return authorization.

2

Package Your Item

Securely pack the unused tea or accessories in their original packaging to ensure they are not damaged during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once we receive and inspect your items, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing